FAQS data-bundle-color="default" >
Free shipping for orders over €70 for Portugal (including islands) and €90 for the rest of the countries.
Orders can take approximately 15 to 25 business days.

Store FAQ's

Please note: We do not respond to customer emails asking:
We only respond if your order is more than 25 business days from the date of purchase.
Check below or on the product page.
We only accept returns in case of defect or for direct size exchange. We do not accept returns for other reasons or for customized products.
Official products are only sold in official stores.
You have 24h to cancel the order. After this period, it is not possible to cancel or return.
Some carriers (CTT, Colissimo, AnPost, Royal Mail) only update the tracking after the package passes through customs in the destination country, usually 2 to 3 days before delivery.

Shipping

The average delivery time is around 2 weeks, and may extend up to 25 working days.

Estimate by country:




  • Portugal and Spain: 7 to 12 days


  • Azores and Madeira: 12 to 18 days


  • Balearic Islands: 15 to 20 days


  • Canary Islands: Temporarily suspended


  • United Kingdom, France, Italy: 8 to 12 days


  • Ireland, Sweden, Norway: 8 to 14 days


  • Germany, Switzerland, Belgium: 5 to 10 days


  • Netherlands: 5 to 7 days


  • Rest of Europe: 8 to 14 days



Deadlines may be longer during festive periods or exceptional situations.
Portugal and islands: €5.40
Spain and Balearics: €6.95
Eurozone: €7.45
FREE shipping on orders over €70 in Portugal and islands, and €90 in the rest of Europe.
We do not ship without registration or charge.
Up to 5 days after shipping. In some cases, the code is sent as soon as the order leaves the final warehouse.
On 17track or on the website of the carrier used.
Products from the "Immediate shipping 1-3 days" collection are shipped within this period. Check out the product page.

Returns and Refunds

Only in the first 24h after purchase and if the order has not yet been shipped.
Only in case of defect or size exchange. We do not accept returns for other reasons or for customized products.
No. We only accept refund requests after 25 business days since payment.
No, shipping and return costs are non-refundable.

We do not accept returns of products:




  • Custom


  • No tag


  • Damaged


  • Incomplete


In case of defect, send photos that prove the problem.
Yes, within the first 24 hours. After that, it is not possible. The payment platform commission will be paid by the customer.
30 days after receipt of order.

Customizations

Yes. If you want more than one, add them to your cart via the badge collection.
The shirt will be sent without patch.
The shirt will be sent without customization.


If you select “YES” but do not indicate a name or number, it will be sent without personalization.
Yes, up to 24 hours after order. After this period, it is not possible to change nor will compensation be made.